Privacy Policy

At bond + Play, operated by Little Bonds Enterprise ("we", "us", or "our"), we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or make a purchase.

1. Personal Information We Collect

When you browse our website, place an order or contact us, we may collect the following information:

Full name
Contact number
Email address
Billing and delivery address
Order details and purchase history
Payment transaction information
Any information you voluntarily provide when contacting us

2. How We Use Your Information

We collect and use your personal information for the following purposes:

To process and fulfil your orders.
To arrange shipping and delivery.
To communicate order updates and respond to enquiries.
To process payments and prevent fraudulent transactions.
To improve our website, products and customer experience.
To send promotional updates, where applicable and with your consent.

3. Sharing of Personal Information

We do not sell or rent your personal information to third parties.

However, your information may be shared with relevant service providers when necessary to operate our business, including:

EasyStore, our e-commerce platform.
Payment gateways and payment service providers.
Courier and delivery companies.
Other service providers assisting with website operations and order fulfilment.

These parties may only use your information as necessary to provide their respective services.

4. Payment Security

Payments are processed through third-party payment service providers. We do not intentionally store your full credit or debit card details on our website.

Please refer to the relevant payment provider's privacy policy for further information.

5. Cookies

Our website may use cookies and similar technologies to improve browsing experience, understand website traffic and support website functionality.

You may adjust your browser settings to manage or disable cookies. However, some website features may not function properly.

6. Data Protection and Retention

We take reasonable measures to protect your personal information against unauthorised access, disclosure, alteration or misuse.

Your information will only be retained for as long as necessary to fulfil the purposes stated in this policy, comply with legal obligations and resolve disputes.